How to handle returns in JAYA123
For the original order, create a “bogus” payment–for example, if the
balance is $17.95, enter a payment of $17.95. The balance for that order is then 0.
Create a duplicate “return” order–same as the original, only marked as
order type “return” and with a negative amount owed.
Using the same example, the invoice amount would be $-17.95. Then enter a payment for the duplicate order of the same negative amount: -$17.95. Manually adjust the inventory by the number of items returned.
The two transactions together cancel each other out but create an audit trail. If you use the the royalty reports, they will be correct.
(Thanks to Florrie Binford Kichler of Patria Press. Hook Kids on History with the Young Patriots Series of fictional biographies. Visit and sign up for monthly notification of new titles!)